Security Policy

At Tayant, safeguarding our users’ financial assets and personal information is our highest priority. We recognize the trust our customers place in us, and we are committed to maintaining the most rigorous security standards to protect your data and ensure a safe, reliable digital wallet experience.

Data Protection and Privacy

We employ advanced encryption protocols, including TLS (Transport Layer Security) for all data transmitted between your device and our servers. Additionally, sensitive data such as passwords, financial details, and personal identification information are encrypted at rest using AES-256 encryption standards. We strictly adhere to data privacy regulations and implement stringent access controls to ensure that only authorized personnel can access user data. Tayant does not sell or share your personal information with third parties without your explicit consent, except as required by law or to comply with regulatory obligations.

Account Security Measures

To protect your account from unauthorized access, Tayant uses multi-factor authentication (MFA) that combines something you know (password or PIN), something you have (a registered device), and something you are (biometric verification such as fingerprint or facial recognition). Our AI-powered security systems continuously monitor account activities for anomalies and potential threats. In case of suspicious behavior, your account may be temporarily locked or require additional verification to prevent fraudulent transactions.

Transaction Integrity and Fraud Prevention

Every transaction processed through Tayant undergoes real-time risk assessment using cutting-edge AI algorithms designed to detect and block fraudulent or suspicious activities. This includes behavioral analysis, transaction pattern recognition, and velocity checks to ensure that only legitimate payments are authorized. We work closely with local and international payment networks and financial institutions to maintain compliance with anti-fraud and anti-money laundering (AML) standards.

Regulatory Compliance

Tayant operates in full compliance with Zambian and international financial regulations, including KYC (Know Your Customer) and AML directives. We require users to complete identity verification processes to prevent illicit activities such as money laundering, terrorist financing, and identity theft. Our compliance team conducts ongoing audits and reporting to ensure that our operations meet all legal and regulatory requirements.

Continuous Monitoring and Improvement

The cybersecurity landscape is constantly evolving, and so are we. Our dedicated security team performs regular vulnerability assessments, penetration testing, and code reviews to identify and mitigate potential risks proactively. We maintain a robust incident response plan to promptly address any security events, minimizing impact on our users. Additionally, we invest in ongoing staff training and security awareness programs to uphold the highest standards of operational security.

User Responsibility

While Tayant employs comprehensive security measures, users also play a critical role in protecting their accounts. We strongly advise users to use strong, unique passwords, enable biometric authentication where available, and be cautious of phishing attempts or unsolicited requests for personal information. Never share your login credentials or verification codes with anyone.

For questions or concerns regarding security, or to report suspicious activity, please contact our dedicated security team at support@tayant.co.zm. Your security is our mission, and we are here to protect you every step of the way.